Variedades Tipicos Juanita

Shipping & Returns

 

SHIPPING POLICY

 

 

 

 

Free Shipping on All Orders

 


Típicos Juanita offers free standard shipping on all U.S. orders, with no minimum purchase required.

 

 

 

Processing Times

 


Orders are processed within 1–3 business days after payment is received.

Processing times may be extended during holidays or high-volume periods.

 

 

 

Shipping Times

 


Standard U.S. shipping typically takes 3–7 business days after the order has been processed.


Please note:

 

  • Shipping times are estimates and not guaranteed.

  • Típicos Juanita is not responsible for delays caused by the carrier, weather, or unforeseen circumstances.

 

 

 

 

Order Tracking

 


Once your order ships, you will receive a confirmation email with a tracking number.

 

 

 

Incorrect Shipping Information

 


Customers are responsible for entering the correct shipping address.


If an order is returned due to an incorrect or undeliverable address:

 

  • We will contact you to arrange re-shipment.

  • Additional shipping charges may apply if the error was not on our end.

 

 

 

 

Lost or Stolen Packages

 


Once a package is marked “Delivered” by the carrier, Típicos Juanita is not liable for lost or stolen packages.


If your package is missing:

 

  • Check with household members and neighbors.

  • Contact the shipping carrier with your tracking number.

  • Email us at info@betterpage.net and we will assist in filing a claim.

 

 

 

 

RETURNS & EXCHANGES POLICY

 


We want you to be happy with your purchase. If you need to return or exchange an item, please follow the guidelines below.

 

 

 

Eligibility Window

 


You may request a return or exchange within 4 days of receiving your order.

 

 

 

Conditions for Returns

 


To be eligible for a return:

 

  • Item must be unused, unworn, and in its original condition.

  • Item must include original tags, packaging, and any accessories.

  • A valid receipt or proof of purchase is required.

  • You must contact us by phone or email and include your order number in the message.

 

 

 

 

Non-Returnable Items

 


For hygiene and safety reasons, the following items cannot be returned:

 

  • Traditional accessories (hairpieces, earrings, headbands)

  • Face masks

  • Clearance or final sale items

 

 

 

 

Return Shipping Costs

 


Customers are responsible for return shipping costs unless the item arrived damaged or defective.


If approved, a refund will be issued back to the original payment method.

 

 

 

Exchanges

 


We offer exchanges for:

 

  • Wrong size

  • Wrong color

  • Defective or damaged items

 


Exchange requests are subject to product availability.

Please contact us by phone or email and include your order number.

 

 

 

Damaged or Defective Items

 


If your item arrived damaged, defective, or incorrect:

 

  • Contact us within 7 days of delivery at (347) 984-9956 or info@betterpage.net

  • Include your order number and photos of the issue

  • We will offer a refund.

 

 

 

 

REFUNDS

 


 

Refund Method

 


Approved refunds will be processed to the original form of payment within 5–10 business days.

 

 

 

Late or Missing Refunds

 


If you haven’t received your refund after the processing window:

 

  • Check your bank or credit card.

  • Contact your financial institution.

  • If the issue persists, contact us.

 

 

 

 

ORDER CANCELLATION

 


You may request a cancellation within 12 hours of placing your order, as long as the order has not shipped.


Once an order has been processed or shipped, it can no longer be cancelled.

 

 

 

CONTACT US

 


For questions about shipping, returns, or exchanges, contact us at:


Phone: (347) 984-9956

Email: info@betterpage.net

Address: 1710 86th St, Brooklyn, NY 11214